Feel free to watch also: "Cooperation not Confrontation - How Insurer and Insurtech collaborate. Baloise and Kasko"
https://www.youtube.com/watch?v=E3KDA... --~--
Digitalscoutings Late Night Debate on Innovation in Finance and Insurance: This time see George Kesselman (Singapore), Joel Bassani (France), Nameer Khan (UAE) and Dr. Robin Kiera (Germany) discussing tomorrow's customer. They agree, they will be more demanding. They want digital solutions for dealing with insurance products. Communication with customers must change fundamentally. From the technical jargon in the insurance conditions to the channels on which communication should take place. Customer letters, e-mails and calls should be more targeted and more tailored to the wishes and needs of the customer. Chatbots and video telephony are only the beginning. The industry is faced with the challenge of integrating new technologies and working methods into outdated systems and keeping the customer in focus. #Millenials, in particular, are customers who do not bind themselves to a company. This target group is the customers of the future. For them you have to develop new, innovative products. Sales in the future will face challenges with regard to this target group. #insurtech
https://www.linkedin.com/in/nameerkhan/
https://www.linkedin.com/in/joelbassani/
https://www.linkedin.com/in/insurtech/
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Intro voiced by Greg GIll
"Changing customer behavior in #insurance- What will the future bring?" digital marketing | |
| 5 Likes | 5 Dislikes |
| 1,586 views views | 2.94K followers |
| Entertainment | Upload TimePublished on 25 Oct 2018 |
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